| 1. | What is the subscription rate for the EHS Legislation Updating Service?
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| Singapore | Malaysia | Indonesia | Thailand | Philippines | | 1st Year Subscription fee | SGD720/- | SGD600/- | SGD600/- | SGD600/- | SGD600/- |
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| 2. | What do I receive when I subscribe to the EHS service? You will receive a User ID & Password via email to access the online Legislation Handbook. To access online, you have to login to EHS website http://www.ehslaw.net.
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| 3. | Do I get the print copy of the legislation when I subscribe to the service? The print copy of the legislation is an optional purchase at SGD180.00 nett excluding the courier charges. For courier delivery service of the print copy in Singapore, there is a SGD20.00 charge. You may also self collect from EQS Technologies office. For overseas orders, please contact
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for the applicable charges.
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| 4. | How do I subscribe to the Updating Service? You may download or submit the Subscription form from the website and send back the completed form to EQS Technologies either by email:
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or fax number: (65) 6773 2800. Activation of the subscription is upon payment received.
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| 5. | What are the modes of payment? You can issue a local currency cheque made crossed and payable to "EQS Technologies Pte Ltd”. However, any bounced or returned cheque will be subjected to an administrative charge. We do not accept credit card payment.
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| 6. | Will I be able to access the online Legislation Handbook before payment is made?
You will not be able to access the online Legislation Handbook if payment is not made and received.
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| 7. | When will I receive my User ID and Password?
You will be received your User ID and Password upon payment received.
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| 8. | Can I change my password?
Yes. You may change your password through the system by logging on to the web site or email/fax us the request form to change Password.
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| 9. | What must I do if I forget my User ID or Password?
You will need to notify us either by email
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or fax to 6773 2800 the request form to reset your User ID or Password.
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| 10. | How can I check my subscription’s expiry date?
You will receive the 1st notification email one month in advance and the 2nd notification email 2 weeks in advance before the due date. Each time you login to the web site, the system will also remind you the subscription expiry date.
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| 11. | What are the procedures to renew my subscription if it is expiring soon?
You may download the renewal form from the website and email or send us your completed renewal form before the expiry date to renew for another 1 year or 2 years from the date of expiry.
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| 12. | How much is the renewal fee?
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| Renewals Fee | One year | Two years | | Singapore | SGD 450/- | SGD 720/- | | Others | SGD 300/- | SGD 500/- |
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| 13. | What should I do if my membership has expired? You will not be able to access the online Legislation Handbook until renewals payment had received.
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| 14. | How often are the updates? For Singapore, the updates are every quarter and you will be notified via email. For the other 4 countries (Malaysia, Thailand, Indonesia & Philippines), the changes or updates to legislation may not be so frequent, therefore may not have alerts to changes every quarter.
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| 15. | What if I forget to review the updates after notification? The updates are archived in the website. Hence, you can access previous updates/changes made anytime.
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| 16. | Do I get a print copy of the updates? You will receive an email notification when the updates are uploaded to the EHS website, http://www.ehslaw.net. Just log into EHS website with your User ID and Password and you can view the summary of the changes that have occurred in the previous months. The changes are incorporated into the chapters online, thusthe online version has the most updated information.
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| 17. | Can I download the changes/updates? You may download the changes/updates for your corporate reference. However, the documents are only for your internal use. EQS Technologies reserves the right to take legal actions if there is an abuse of the system.
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| 18. | Is there a summary of changes updates in addition to the periodic quarterly updates as and when there are changes? In addition to our quarterly updates email, occasionally we do send out additional emails if there is any critical change of law.
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| 19. | How many people in my company can access the EHS Legislation Updating Service? For each country subscription, 2 users per company are able to access the online EHS Handbook. Subscribers are strongly advised not to share their User ID and Password. Once the system detects a concurrent log-in, the designated User may encounter problems with log-in thereafter.
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| 20. | What should I do if I need more than 2 users for access for my company? You can add users up to a maximum of 6 users per company. The subscription for each additional user is SGD200.00 nett for the first year. Subsequent renewal rate is SGD150.00 nett per user for each year.
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| 21. | Are all the legislation pertaining to the Environmental, Health and Safety available on this site? We only provide the guidelines but not the actual law due to copyright restrictions.
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| 22. | The latest updates September 2006, but why currently I am only able to view June 2006 updates? Usually it is due to residue data in Internet browser's cache. You may do "IE - tools -Internetoptions - General - Temporary internet files-delete files- clear history" to get the latest updating information.
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| 23. | I am interested in training courses related to Environmental, Health & Safety. What are the courses available? For courses related to Environmental, Health & Safety, kindly refer to our training URL: http://www.training.eqsasia.com
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